Online returns/exchange form:

 Online purchase In-store purchase


 I’ve tried and tried but it just doesn’t fit (Please make sure to provide us with the correct size in the comment box below). The product is not what I imagined in my head. My order arrived damaged. Sad face. Dear Rae piece has broken. Help!

*Please note if there is a repair fee, as per our returns and exchange policy, we will contact you with the amount owed.


 I will arrange my own shipping. Please arrange shipping for me.

If you’ve chosen for us to arrange shipping, please note that the charge is R80 each way.

Our Dear Rae bank details are as follows:

Account Name: Dear Rae Jewellery cc
Account number: 62303573689
First National Bank
Code: 250655

Please pay R160 and send your POP to with your name and order number (if ap-plicable) as reference.

Once you have done this, someone from our courier company will contact you to arrange a collection time.

 I have read and accept all Dear Rae terms and conditions

Please be sure to print this form and include it in in your parcel. Don’t hesitate to contact us should you have any other queries.

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